Thursday, 1 September 2011

Hopping Toad

The problems plaguing the managers of Grendel's Children aren't anywhere near resolved - in fact, they might be getting a whole lot worse. Toady Nakamura has posted a video of the kind of quality she's getting from the latest version of Viewer 2 (v.3) viewer and it isn't good.

She had to film this using her Nikon Coolpix because the 'hopping' of frames on her monitor meant that she couldn't use her screen capture program. So why not switch back to a viewer that will be more comfortable to use? Because Toady was told to upgrade to the latest release, as until she did so the Lab couldn't look into the problems she's been having with Grendel's Avaria and Avaria Tor sims, that both her and Flea have continued to request help with.

The problem that Toady has though is that the change in framerate for Viewer 2 makes it almost impossible for her to spend much more than a couple of minutes in Second Life now; the flickering leads to her getting headaches and nausea. Not exactly an ideal Second Life experience. This, coupled with the lack of support that she and Flea got from the problems with their sims, is starting to take its toll.

Toady's resorted to having to create a Jira to try and sum up all of the issues she's having, with links to her Flickr stream containing snapshots of what she has to contend with. I really don't see where the connection between what client a user would be using and the performance of a sim? Surely client performance is almost unique to every user, whereas a sim's performance will ultimately effect everyone on it, regardless of how they got there?

1 comment:

MiGUi said...

This is a shame. But the Labs are kicking the ass of every land owner at SL since 2 or 3 years ago.

I can't understand the reason, but it is a fact. I know many land users that had problems with users that could pass through a ban and even connect to the sims being banned and those issues being ignored by SL even after lots of emails, tickets, headaches...

And with this thing, its is even worse, because Grendel is not a alone sim that no one knows, Grendel is one of the most important stores that exist in his area and SL is pissing on them.

I can't understand why the service is so bad. I cancelled my premium 2 years ago because i didn't got any kind of benefit being a premium because when i had some problem of losing an item due to problems with the grid, the support didn't solved it so what the f* was I am paying for? For nothing, thats it. For a house in the middle of the continent that is a shame.

I can't understand but SL is burying themselves, digging its own grave, since years ago.

They want not to be a sex game (because as sex game is the worst in the world, though) so they promote events on their webpage, but the people that sustains their business (land owners) get this kind of service.

Its sad, but...


Migui Karu